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Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A popup will open. It offers exhaustive info about all the operations that you can perform on the given page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide array of educational video clips describing how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, have a gaze at our comprehensive FAQ section, which comprises questions asked by actual individuals and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new entries in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a excellent team of client support engineers available 24/7/365 and ready to assist you with any problem. Each trouble ticket you send will be answered in less than sixty minutes (the average ticket response time being just twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 277141

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com